General information

Signs of correct connection of Rutoken devices to the computer 

The main signs of Rutoken devices connection are indicated in Table 1.

Table 1

Device name

Property

Token, Bluetooth Token, Token with Type-C, Token with NFC

the indicator lights up on the device

Smart Card

an indicator lights up on the smart card reader


During operations with the Rutoken device, do not disconnect it from the computer in any case. This may lead to an error.

Rutoken Control Panel

The Rutoken Control Panel is a software tool designed to service Rutoken devices in Microsoft Windows operating systems. The Rutoken Control Panel is installed in the system when installing the "Rutoken Drivers for Windows" kit.

Types of users in the Rutoken Control Panel:

User's PIN code

The User's PIN code is a password that is used to access the main functions of the Rutoken device.

The default User PIN is 12345678.

Administrator's PIN code

The Administrator's PIN code is a password that is used to access the administrative functions of the Rutoken device.

The default Administrator PIN is 87654321.

Connecting Rutoken devices to a computer

Connecting the token

To connect the token, insert it into the USB port of the computer. If the token is connected correctly, then an indicator will light up on it.

Connecting a smart card

A smart card reader is used to connect the smart card to the computer.

Both an empty reader and a reader with an inserted smart card can be connected to the USB port of the computer.

To connect a smart card to a computer:

  1. Insert the smart card into the reader.
  2. Connect the reader to the computer's USB port. If the smart card is connected correctly, the indicator on the reader will light up. If the smart card is inserted into the reader incorrectly, the indicator on the reader may blink. 

 Connecting a Rutoken with a Type-C connector to a computer

A Rutoken with a Type-C connector connects to a computer that has a special USB Type-C port. On some computers, this port is designated as Thunderbolt 3 (USB-C).

If the token is connected correctly, then an indicator will light up on it.

Launching the Rutoken Control Panel

There are several ways to launch the Rutoken Control Panel:

Method 1.  Launching from the desktop of the computer (used if there is a Rutoken Control Panel icon on the desktop)

Use the left mouse button to double-click on the Control panel icon located on the desktop of the computer.

Method 2.  Launching from the Start menu (used if there is no Rutoken Control Panel icon on the desktop)

For Windows 10:

  1. Click Search in Windows.
  2. Enter the line "Rutoken" in the search box. If the English version of the operating system is used, then enter the line "Rutoken".
  3. Left-click on the name of the found program.

For  Windows 7:

  1. Click on Start.
  2. Enter the line "Rutoken" in the search box. If the English version of the operating system is used, then enter the line "Rutoken".
  3. Left-click on the name of the found program.

For  Windows XP:

  1. Click on Start.
  2. Left-click on the Search menu item.
  3. On the left side of the window called Search results left-click on the Files and Folders link.
  4. In the field for specifying the file name, enter the line "Rutoken". If the English version of the operating system is used, then enter the line "Rutoken".
  5. Click on Find. 
  6. In the right part of the window, left-click twice on the name of the found program.

Method 3.  Launching from the computer Control Panel (used if the taskbar is hidden)

  1. Launch the dialog box. To do this, press the Win+R key combination.
  2. In the dialog box, enter the "control panel" line and click OK.  
  3. In Control Panel click on the link Equipment and sound.
  4. Click on the link Rutoken Control Panel.

Device selection in the Rutoken Control Panel

If several Rutoken devices are connected to the computer at the same time, then before starting work, you need to select the device with which operations will be performed.

To select a device:

  1. Launch the Rutoken Control Panel.
  2. Select a device on the Administration tab in the drop-down list called Connected Rutoken.

Checking the correctness of the device selection

To check the correctness of the device selection:

  1. Launch the Rutoken Control Panel.
  2. Select the Rutoken device.
  3. Click on Information. The Information about Rutoken window will open.
  4. If a Bluetooth token is selected, then it is necessary to compare the value in the ID field (the last 5 digits) with the numbers indicated on the Bluetooth token case.
  5. If a token is selected, then it is necessary to compare the value in the ID field with the numbers indicated on the token body.

Viewing information about the Rutoken device

To view information about the Rutoken device:

  1. Launch the Rutoken Control Panel.
  2. Select the Rutoken device.
  3. Click on Information. The Information about Rutoken window will open.

The description of the information about the Rutoken device presented in the control panel is given in Table 2.

Table 2

Field

Description

Name

Personalized device label

Model

General name of the device

System name

The name used to designate the device in other applications

ID

Unique digital device identifier

Version

Rutoken device firmware version and status flags

Shared memory (bytes)

The total amount of memory of the selected device

Free memory (bytes)

The amount of device memory (available to the user)

The User's PIN code can be changed

The policy selected to change the User's PIN on the device

Using UTF-8 in PIN codes

The ability to safely use сyrillic characters when setting a PIN code

CryptoPro FKC Support

The device supports working with CryptoPro Rutoken CSP via a secure FKC channel

Microsoft Base Smart Card Crypto Provider

The device supports working with a standard cryptography provider for smart cards from Microsoft

The device is connected via RDP

Is the device connected via the RDP protocol

Viewing the version of the installed kit "Rutoken Drivers for Windows"

To view the version of the installed kit "Rutoken Drivers for Windows":

  1. Launch the Rutoken Control Panel.
  2. Go to the tab About the program. The current version of the Rutoken Drivers for Windows kit installed on the computer is indicated in the field Version of the Rutoken drivers. 

Entering the User's PIN code to work with the Rutoken device

After entering an incorrect User's PIN code several times in a row, the Rutoken device is blocked. Only the Administrator of the Rutoken device can unlock it.

To enter the User's PIN code:

  1. Launch the Rutoken Control Panel.
  2. Select the Rutoken device.
  3. Check the correctness of the device selection.
  4. Click on Enter the PIN code.
  5. Check that the switch is set to User.
  6. Enter the User's PIN.
  7. Click OK.
  8. If an incorrect PIN code is entered, a message about it will be displayed on the screen. The maximum number of of attempts to enter the PIN code is indicated in the attempts left field.